About
Multicore Management.

Multicore Management Ltd is run by me, Michael Mitchell, from Coulsdon in Surrey. I have about 17 years of experience working on site, in electrical wholesale and in trade administration. Seven of those years have been spent in trade admin. I look after calls, quotes, invoices, email, diary and material orders for tradespeople across the UK.

My background

• ✓Three years on site. Working on large projects and assisting with building, landscaping, electrical and plumbing work.
• ✓Seven years in electrical wholesale. Starting out in wholesale at 17 and working on the supply side of the trade.
• ✓Seven years in trade administration. As the first employee of an administration start up company, helping to build the business from the beginning.

That adds up to about 17 years across the trades, the supply side and the admin.

Why I started Multicore

Over the years I have watched friends and family run trade businesses and seen how hard it is. Many tradespeople are brilliant at the work but struggle with everything that comes with running a business. Dealing with customers, quoting, chasing money and keeping on top of the paperwork can take over. Some businesses do not survive it.

I wanted to take that weight off, so tradespeople can do what they are good at and keep their business healthy.

What that means for you

Because I have worked on site and in electrical wholesale, quotes, material orders and technical questions from your customers make sense to me. I know what a missed call or a late invoice can cost a small business.

• ✓Calls answered by someone who knows the trade. When a customer rings your business, a real person answers in your business name and understands what they are asking about.
• ✓Quotes that make sense. I can turn your job details into a clear quote without needing every term explained to me.
• ✓Materials ordered through your own accounts. Orders go through your chosen suppliers and wholesaler accounts. I understand how the trade buys what it needs.
• ✓Your evenings back. The paperwork that used to fill your evening gets done while you are on the job.
• ✓One person and no handovers. You do not have to explain your business again each time. I get to know how you work and who your regular customers are.

You deal with one person who understands your world. If your business is not the right fit for what I do, I will tell you honestly.

The business

• Legal name: Multicore Management Ltd
• Registered in England and Wales: company number 17018664
• Based in: Coulsdon, Surrey, serving tradespeople across the UK
• Open: Monday to Friday, 8:30am to 5pm
• Phone: 01883 778778

You can see what each package includes on the packages page. If you are comparing options, my guide to answering services, AI receptionists and virtual assistants explains the differences.